Frequently Asked Questions

What does ZARFAY sell?

ZARFAY offers unique problem-solving products designed to make everyday life easier and more convenient.

Do you offer Cash on Delivery?

Yes. We offer Cash on Delivery (COD) across Pakistan, so you can pay when your order is delivered.

How long does delivery take?

Our standard delivery time is 3–5 business days, depending on your location. Occasionally, orders may take longer due to courier delays or unforeseen circumstances.

Do you offer free delivery?

Yes. We offer free delivery across Pakistan.

Do you deliver all over Pakistan?

Yes. We deliver our products across Pakistan through our courier partners.

What is your return and exchange policy?

We offer a 48-hour return and exchange policy. If you receive a product with an eligible issue, please contact us within 48 hours of receiving your order.

What should I do if I receive a damaged or defective product?

Please contact us as soon as possible and provide clear pictures of the product and the issue. Our team will review your request and guide you through the return or exchange process.

Do I need to make an advance payment?

No. We offer Cash on Delivery, so you can pay when your order arrives at your doorstep.

What if my order is delayed?

If your order takes longer than the expected delivery time, please contact us. We will help you check the status of your order.

How can I contact ZARFAY?

You can contact us through:

Email: zarfaypk@gmail.com
WhatsApp: 03188084943

Our team will be happy to assist you.